Archive for the ‘Customer Service’ Category
Maine Sales Tax Threatens Your Bottom Line!!
Imagine having to remit at least 5.0% of your gross sales to the state of Maine each year, without being able to collect this tax from customers on a daily basis.
What’s the threat?
Like most states, Maine currently exempts coin laundries from collecting sales tax. With LD 1496, a tax reform bill has been introduced to the Maine legislature would broaden the sales tax base to include presently-exempt industries, including self-serve laundries. This could mean that all laundry owners will remit more than 5.0% of gross sales to the state each year, costing the average owner $5,000 – $10,000 per year!
What’s New England Coin Laundry Association (NECLA) doing to help?
As soon as word came that sales tax reform was underway, NECLA engaged a lobbyist to protect the sales tax exemption for Maine laundry owners. The same lobbyist who kept us exempt during the 2007 threat is back on the job to protect you. At the bill hearing on May 9th, we were able to submit written testimony supporting the exemption for self-service laundry. As the legislature continues to debate the best path forward for tax reform, all Maine laundry owners need this representation to ensure that the exemption remains in place. Time is of the essence with only a few weeks remaining in the legislative session.
Of course, effective representation comes at a cost. While the campaign mounted in 2007 had a cost of more than $18,000, this year’s fees will be $4,000 because of our prior experience with the issue. These dollars need to be raised by the Maine laundry owners to make sure that the exemption remains in place. This is a small price to pay to protect your future profits!
What can I do to help?
1. There is strength in numbers! The most immediate need is fundraising. NECLA is asking for a contribution of $250 to $500 for each laundry you own. This is a wise investment when considering the sales tax will cost the average laundry owner $5,000 to $10,000 per year – every year! To contribute, send checks made out to NECLA: NECLA, P.O. Box 56, Danvers, MA 01923.
2. Reach out to your legislators and let them know (politely!) what impact losing the sales tax exemption would have on your business. You can play an important role in educating your representatives about this critical issue.
3. If you are not yet a member of Coin Laundry Association and NECLA, protect your livelihood by visiting www.coinlaundry.org or call 800-570-5629 to become part of our community.
Defining “Long Term Relationships”
“We form long term relationships with customers to help them manage profitable and environmentally friendly laundries.” This is the mission of Yankee. This past weekend at Yankee’s 35th Annual Vended Laundry Trade Show this Mission was defined by the site of many familiar faces in attendance. None more so than John and Bonnie Demars of the Village Wash Tub in …
Yankee Named Speed Queen Distributor of the Year 2012
Yankee Equipment Systems of Barrington, NH was named the Speed Queen 2012 Distributor Of The Year at its annual customer appreciation banquet and merchandising show in Waltham, MA. This award is based on several criteria including but not limited to sales growth, customer satisfaction and support, technical assistance and company strength. “In determining the winner, …
Yankee Spring Service Schools
Three New England Locations In an effort to assist our DIY minded customers with the expertise to tackle some of the more basic laundromat repairs. Yankee is offering three service schools in New England this Spring. Tuesday April 16th, 2013 Holiday Inn 300 Woodbury Ave. Portsmouth, NH 03801 8AM-3PM Wednesday April 17th Crowne Plaza 15 …
Stocking Parts
Years ago it was common for all laundry and dry cleaning operators to stock a good amount of repair parts at their location. Laundromats, hotels, skilled nursing care centers, commercial laundries, all had parts on their shelves. It was relatively cheap insurance. Since UPS took 2 to 4 days depending on the distance travelled and …
Giving Thanks
In 2000 I began riding in the Pan Mass Challenge which is a 190 mile two day cycling event to raise money for Dana Farber Cancer Institute. Each rider solicits donations from family, friends, and colleagues. Our team captain at that time made it clear that a key element of fund raising was to thank …
Controlling Dryer Lint in Your Laundry Part 1
If you manage any type of laundry lint is an everyday fact of life. Washers create lint. Dryers create lint. Most washer lint is discharged during the rinse cycles. If a lint interceptor has been installed in your laundry most lint washer lint will collect there. The lint interceptor will require periodic cleaning. Some washer …
Proper Planning Prevents Poor Performance
The title of this post is a well known admontion we have heard since we were kids. I daresay that those who are reading this now have taken it to heart and achieved a level of professional success by its constant application in many aspects of their business. We budget, strategize, analyze every month of …
Yankee Now Accepts Payments via PayPal
In order to give our customers easier options to make payments we are now accepting payments via PayPal directly from our Web Site. To visit our payment page simply follow this link: http://www.yankeeequipment.com/make-a-payment You will notice an “Amount to Pay” form on the right of the page. You may enter the amount you wish …








